Leading Change Case Study Example | Topics and Well Written Essays - 2500 words

Leading Change - Case Study Example Other than the Chairman, the company is managed by a CEO and has four divisions: R&D, Production, Sales and Finance. A Vice President, followed by a Senior Manager who in turn oversees Team Managers, heads each division. (pg.7) The culture in the company seems to an open one. Peers and seniors interact with each other and take joint decisions. However, the marketing team is not very open to new ideas as it feels the same might require a lot of concept selling , which makes their task difficult.(pg 5).Similarly, the Production team had to be shown a prototype and working of the new product before they could be convinced that it was worth the efforts. They also had to be convinced that the product would not require any additional investment and could be manufactured with the existing machinery. The structure and culture of the company are related in many ways The decisions seem to follow a top-down approach. If the V.P is convinced about an idea, it is quite easy to pass it on to the Senior Managers and Team Managers who would actually execute the decisions. While each tam works independent of the other, unless the top brass is convinced, the teams are not ready to implement any new idea. The structure and culture of the company ... o Briefly describe the power structures and politics that you see in Good Sport. To what extent are these the result of the organizational structure and culture To what extent do they determine the culture As you navigated through the various power structures at Good Sport, what decisions do you feel could have been made that stemmed beyond the options provided to you within the simulation Power structures and politics are a part and parcel of any workplace. In Good Sport too, they are existent to some extent. As a Senior Manager, I had to make great efforts to convince the production and sales teams to go in for the new product XtendSport designed by Frazier O Donell. Not only did I have to facilitate the presentation by Frazier, I had to speak to Tamara Watkins, V.P R&D to put in a word to the CEO; invite Samuel Olsen, V.P. Sales, along with a few colleagues to discuss the new fitness equipment, XtendSport; and get an approval from the sales team. Also, I had to barter with support to one of the sales team's ideas if they supported the sales of the new product. Thus although the sales team initially felt that the product would require concept selling, which they felt was a tough task, after all the cajoling and ingratiation tactics, they were ready to take up the job and provide all support for the product. Thus, from a low position on the power graph, I had moved to a very high position. Similarly, the production team had to be convinced that production of XtendSport would not lead to higher costs. Initially, the production team opposed the design, thinking that it would lead to higher manufacturing costs. They had to be shown a prototype of the product and

Scavenger Hunt Worksheet Essay Example | Topics and Well Written Essays - 500 words

Scavenger Hunt Worksheet - Essay Example 1. Datamonitor Business Information Center provides detailed coverage of companies, industries, and countries. Included are over 10,000 country profiles, over 2000 industry profiles, and over 50 country profiles. 2. Investext Plus provides complete images in PDF format of analysts’ reports on a variety of industries and publicly traded companies. The reports found in Investext Plus can be used for access to detailed information about earnings, growth, market share, and other aspects of company and industry performance. 3. EIU ® Viewswire ® provides current coverage of political and economic trends in 195 countries. Risk analysis and economic forecasts are provided for virtually all nations. This resource is recommended for courses in economics and international business. 4. Business Insights, formerly known as Reuters Business Insight offers in-depth research reports regarding industries, marketing, and technologies. This database is recommended for courses in business and technology management. 1. Did you know that the University of Phoenix Library has librarians available to help you with your Master’s Level research? An electronic form sends the librarian a request on a topic, a journal, or any other library resource. Our Ask a Librarian service is your pathway to obtaining professional guidance and recommendations regarding your research. For those challenging topics, ask a librarian for his or her professional research assistance. 2. The Center for Writing Excellence is another fabulous tool made available to you by the University of Phoenix. Not only can you submit a paper to the grammar checker and get a corrected paper back within minutes, but you can also check your paper automatically for plagiarism to make sure you cited all of your research correctly. Along with these valuable reviewing tools are several tutorials and guides to assist you in producing the finest work possible.

The Economy In Switzerland Economics Essay

The Economy In Switzerland Economics Essay   Switzerland is a peaceful, wealthy, and current market economy with low unemployment, a highly expert labor force, and a per capita GDP among the highest in the world. Switzerlands economy benefits from a highly developed service sector, led by financial services, and a manufacturing industry that specializes in high-technology, knowledge-based production. Its economic and political stability, transparent legal system, exceptional infrastructure, efficient capital markets, and low corporate tax rates also make Switzerland one of the worlds most competitive economies. The Swiss have brought their economic practices largely into conformity with the EUs, to enhance their international competitiveness, but some trade protectionism remains, particularly for its small agricultural sector. The fate of the Swiss economy is tightly linked to that of its neighbors in the euro zone, which purchases half of all Swiss exports. The global financial crisis of 2008 and resulting economic downtur n in 2009 stalled export demand and put Switzerland in a recession. The Swiss National Bank (SNB) during this period effectively implemented a zero-interest rate policy to boost the economy as well as prevent appreciation of the franc, and Switzerlands economy recovered in 2010 with 2.7% growth. The sovereign debt crises currently unfolding in neighboring euro-zone countries pose a significant risk to Switzerlands financial stability and are driving up demand for the Swiss franc by investors seeking a safehaven currency. The independent SNB has upheld its zero-interest rate policy and conducted major market interventions to prevent further appreciation of the Swiss franc, but parliamentarians have urged it to do more to weaken the currency. The francs strength has made Swiss exports less competitive and weakened the countrys growth outlook; GDP growth fell to 2.1% in 2011. Switzerland has also come under increasing pressure from individual neighboring countries, the EU, the US, and international institutions to reform its banking secrecy laws. Consequently, the government agreed to conform to OECD regulations on administrative assistance in tax matters, including tax evasion. The government has renegotiated its double taxation agreements with numerous countries, including the US, to incorporate the OECD standard, and in 2011 it reached deals with Germany and the UK to resolve outstanding issues, particularly the possibility of imposing taxes on bank deposits held by foreigners. These steps will have a lasting impact on Switzerlands long history of bank secrecy. Definition:  This entry briefly describes the type of economy, including the degree of market orientation, the level of economic development, the most important natural resources, and the unique areas of specialization. It also characterizes major economic events and policy changes in the most recent 12 months and may include a statement about one or two key future macroeconomic trends. Source:  CIA World Factbook   Unless otherwise noted, information in this page is accurate as of July 26, 2012 1. Introduction: About two third of the area of Switzerland is covered with forest, lakes and mountains. Since Switzerland has no mineral resources, it must import, process and resell them as products. Services are the most important part of the economy. This includes banking, assurances and tourism. agricultural is also an important part of the economy. But the production of the Swiss farmers does not fulfill the needs of all people, so Switzerland must rely on imported goods from other countries. 2. The three sectors: The economy in Switzerland is divided into three sectors: landwirtschaft  (agriculture) industrie (industry) diensteistungen  (services) Less than 10% of the population is employed in the  landwirtschaft  (agriculture), also considered the  primary sector. This sector is strongly supported by the government. About 40% of the population is employed in the  Industrie, Gewerbe and Handwerk  (industry, trade and handicraft), also considered the  secondary sector. This sector includes the  Maschinen- und Metallindustrie  (machine and metal industry),Uhrenindustrie  (watch industry) and the  Textilindustrie  (textile industry). All of them export much of their products to foreign countries and suffer a lot because of the expensive Swiss Franc. The fact that Switzerland does not belong to the European Union additionally slows down the Swiss exports. More than 50% of the population is employed in the  Dienstleistungssektor  (services), also considered the  tertiary sector. This sector includes banking, assurances, tourism and so on. Banking is one of the most important businesses in Switzerland. Many of the banks have started to use the Internet for business purposes. For more information, see the  directory of Swiss banks. 3. Foreign trade: Switzerland is one of the countries with the highest contribution of the foreign trade to the gross inland product. The most important trade partners are the so called industrialized countries. In 2003, 77.2% of the exported goods were shipped to and 89.0% of the imported goods came from those countries. In particular, 60.3% of the goods were shipped to and 81.7% of the imported goods came from countries which belong to the European Union (EU). 3.1 Most important trade partners: The tables below show the names of the countries and the values of the imported and exported goods in million Swiss Francs (1  million = 1000000) for the year 2003. Rank Country Import Rank Country Export 1 Germany 41200 1 Germany 27700 2 Italy 13800 2 USA 13800 3 France 13700 3 France 11500 4 Netherlands 6400 4 Italy 11000 5 Austria 5400 5 Great Britain 6200 USA 5400 6 Japan 5100 6 Great Britain 4900 7 Austria 4400 7 Ireland 4700 Netherlands 4400 8 Belgium 3600 8 Belgium 2600 9 Japan 2600 9 Ireland 900 3.2 Most important trade goods: The table below shows the value of the imported and exported goods in million Swiss Francs (1  million = 1000000) for the year 2002. No Goods Import No Goods Export 1 Chemicals 27256 1 Chemicals 44846 2 Machines 25925 2 Machines 31693 3 Vehicles 12843 3 Precision tools, watches, jewelry 22602 4 Agriculture and fishery 9864 4 Agriculture and fishery 4219 5 Metals 9329 5 Vehicles 3742 6 Textile, clothing and shoes 8625 6 Textile, clothing and shoes 3726 7 Precision tools, watches, jewelry 8167 7 Leather, rubber, plastic 3647 8 Energy 5369 8 Paper 3275 9 Paper 4740 9 Other 1746 10 Other 4516 10 Metals 975 11 Leather, rubber, plastic 4264 11 Stone, soil 780 12 Stone, soil 2229 12 Energy 363 4. Currency: The Swiss currency is called  Schweizerfranken  (Swiss Francs) or short  Franken. One hundred  Rappen  make up one Swiss Franc.  CHF  is the ISO representation for Swiss francs; however, the old notation sFr. is still used quite often. This is a  5 Franken  coin, called a  fà ¼nfliber The currency is available in the following coins: 1 Rappen (Rà ¤ppler, no longer in use) 2 Rappen (Zweirà ¤ppler, no longer in use) 5 Rappen  (Fà ¼nfer) 10 Rappen  (Zehner) 20 Rappen  (Zwanziger)  ½ Franken  (Fà ¼nfziger) 1 Franken  (Frà ¤nkler) 2 Franken  (Zweifrà ¤nkler) 5 Franken  (Fà ¼nfliber) a long time ago, there used to be a  five francs bill  (includes images of approx. 220kB) Images  of all coins. The currency is available in the following bills: 10 Franken (images of current, previous and older bill, approx. 400 kB) 20 Franken (images of current and previous bill, approx. 450 kB) 50 Franken (images of current bill, approx. 220 kB) 100 Franken (images of current, previous and older bill, approx. 710 kB) 200 Franken (images of current bill, approx. 270 kB) 1000 Franken (images of current bill, approx. 330 kB) To convert currency, we suggest the  oanda online currency converter. 5. Cost of living: Now and then I receive questions about the cost of living in Switzerland. Even tough it is difficult to compare the costs of living between various countries, I try to list some indications that may give an idea what it means to go along with your salary in Switzerland. 5.1 Exchange rates: I remember times when I was young (some 35 years ago), when one US dollar (USD) cost more than four Swiss Francs (CHF) and one German Mark cost more than one Swiss Franc. Today (May  14, 2010), one US dollar costs approximately CHF  1.11 and the German Mark has been replaced by the Euro (EUR). One Euro corresponds to about CHF  1.40. These ever changing exchange rates are one problem in comparing costs of living. 5.2 Salaries: Another problem in comparing the costs of living is the amount of money one has available to spend, also known as the salary. This is particularly difficult because most people do not like to talk about it, at least here in Switzerland. Of course, the actual salary depends on the education, the position within the company or organization, the duration of the employment etc. The following table is a very rough approximation of a yearly income depending on the level of education: type of education salary range apprenticeship (typically 3 or 4 years) CHF 40000 80000 Academic CHF 70000 150000 lower management CHF 120000 250000 higher management CHF 200000 ++ 5.3 Expenses: Again as a very rough approximation, a Swiss family spends its income as follows: 25-35% for rent of a condominium or house 10-20% for assurances (health, liability, theft, car), health care and savings deposits 15-20% for food (at home and in restaurants) 20-40% for other expenses (non-food, car maintenance, phone bills, vacations, recreational activities) 5-15% for taxes (Taxes vary across the different cantons quite a lot) 5.4 Cost of some food goods: The following table is a list of some food goods and their approximative cost as of summer 2010 in the area of Zà ¼rich. Goods Amount Approximative cost in CHF Bread in a store 1 kg 3.00 4.00 Milk in a store 1 liter 2.00 Coffee or tee in a restaurant 1 cup (no refill) 3.50 Softdrink in a restaurant 0.2 or 0.3 l 3.50 4.00 Hamburger in fast food restaurant 200 gr 5.00 A meal in a family restaurant without beverages 1 person 15.00 30.00 If you are not familiar with our metric unit system, see  explanations about metric versus U.S. unit systems 5.5 Cost of some non-food goods: The following table is a list of some non-food goods and their approximative cost as of spring 2010 in the area of Zà ¼rich. Goods Amount Approximative cost in CHF Diesel 1 liter 1.85 (changes daily!) Gasoline 1 liter 1.70 (changes daily!) Cigarettes 1 pack 5.00 Compact Disk (music) 1 CD 10.00 25.00 Jeans 1 100.00 150.00 Building land 1 m ² 400.00 1200.00 House (without land) 4 . 5 rooms 400000 1000000++ If you are not familiar with our metric unit system, see  explanations about metric versus U.S. unit systems

George Orwells Nineteen Eighty-Four 1984 :: essays research papers fc

1984 is a political parable. While Brave New World describes a future of everyone getting exactly what they want, George Orwell takes this in the opposite direction with a description of how the world most likely will be: mindless, loveless, unfeeling followers of nothing. The first paragraph of the story already foreshadows of what is to come with a description of Victory Mansions, the home of Winston Smith, the protagonist of this story. It tells of the â€Å"swirl of gritty dust†¦ The hallway smelt of boiled cabbage and old rag mats.† Even the names of places are depressing. He lives in the province of Airstrip One, the city of London, and in the country of Oceania. The other two countries are Eastasia and Eurasia. Big Brother, a fictional or real person—no one really knows—is the leader of this miserable system of Ingsoc—English Socialism, that is. No one is allowed to hold ideas different from those of the official propaganda outlet: Minitruth. T o enforce these laws, Big Brother uses many means, the first and foremost of these being the Thought Police, a corps of law officers who monitor the populace through undercover agents, infinite amounts of surveillance cameras and hidden microphones, and a two-way television screen that can be turned down, but never off. A new language is also being introduced to retard thought: Newspeak. This new English dialect uses shortened and compacted forms of modern day words that subconsciously facilitate the assimilation of misinformation through the omission of instances such as â€Å"science†, â€Å"freedom†, and â€Å"religion.† This, obviously, is a very bleak existence, and Winston, the oddball out, realizes it. Two characters besides Winston are brought into the plot. O’Brian is an extremely famous party member who Winston suspects is really a traitor member of the underground â€Å"The Brotherhood† led by the ex-Party member Goldstein. The other is a young girl, Julia, who he hates for her commitment to an Anti-sex league, and suspects of spying on him. And so, depressed, lonely, and ever conscious of the Party’s Minitruth slogan, â€Å"Who controls the past, controls the future: who controls the present controls the past,† he begins to search for the truth of the past, the rise to power of the current system, and, overall, the truth of his existence. The plot develops as he finds Julia is actually in love with him, and O’Brian seems to be making overtures to Winston on the subject of The Brotherhood.

Is Is a Flat World? Essay

Freidman summarizes the three globalizations that have occurred in the world. The first one in 1492-1800, making the world to a medium size. Second one in 1800 to 2000 making the world to a size small and third one starting in 2000 making the world flat after all these years of developing technology causing to become an integrate and flat world. Freidman’s 10 events and forces starting in Nov. 9, 1989 with Berlin Wall’s falling down mention how the world get flattened so fast. He mentions in these 10 events the Netscape moment offering the dot-com and connecting people in a way never before. This enable Indian engineers which years back when the world wasn’t globalized didn’t had the opportunity to compete in a position with an American to be enlisted for outsourcing. With these events the world suddenly began outsourcing, offshoring, open-sourcing, insourcing, supply-chaining and informing people and connecting them, showing the world a whole new idea: that we are living in a globalize world. The final event he called it â€Å"the steroids† which is the wireless access that enables you to connect with every person you want from anywhere with any device. Which is contrary to what Ghemawat says, â€Å"People are getting more connected but they aren’t connecting† (pg. 58 Ghemawat, 2005). The fact is that people are spending time chatting with family and friends that meeting someone to start a flat world. It is true that not everyone has the access to technology, but is a fact that each day more people get connected and collaborating to this than ever before in history’s life, this is the first step for a globalize world. Americans had become lazier in innovating probably because they never thought that globalization would be knocking in their front doors. â€Å"This is not a test† Freidman says, is already happening and the soonest you prepare for this the soonest you will be part of this flattened world. â€Å"Why the World Isn’t Flat† by Pankaj Ghemawat is just the opposite as everything Freidman tells, making an exaggeration to all this presumption of the world being flat. In the article he states facts proving we are far away from a fully globalized world. He evidences this by stating, â€Å"90% of all phone calls, web traffic and investment is global. † Freidman’s 10 forces seem persuasive but Ghemawat’s The 10 Percent Presumption proved him wrong. In these presumptions it shows that immigration, phone calls, direct investment, and others don’t even exceed the 10% in levels of internationalization across industries. Patents and portfolio investment barely exceeds the 10% and trade hardly beats the 20%. Even with trades being the highest you cannot have a globalize world with that percentage shown. For Ghemawat all of this flat world that Freidman says contains an exaggeration maybe in order to sell books and that we in fact are more cautious and prefer to be in a protectionism world. Although major revolutions as the Internet has improved the way we globally integrate, the barrier where globalization’s principles: language, geography and distance doesn’t matter is still not functioning at all. Russia’s local service Yandex beating up Google because they don’t have the ability to understand the complexities of the Russian language proves that we are not living in a globalize world. He also states that there is a fear of becoming a globalize world as tendency is supporting more protectionism and â€Å"that globalization may be incompatible† While Freidman’s posture is mentioning that a flat world involves everyone around, as a video-conference with the entire supply chain of the company and different employees all at once. You need to leave protectionism and a fear of being globalized and knowing you’re in a flat world when your office has eight different clocks. Ghemawat mentions that people like Friedman are describing globalization, as a world that doesn’t exists. The truth is for Freidman that people don’t know but we are actually living a globalization that is shown by stating a fact that China graduates twice students with bachelor’s degree than US. â€Å"America is falling behind† he says, but the truth is that everyone is falling behind if they don’t realize that the world is becoming more flat and less round. â€Å"The World is Spiky† by Richard Florida mentions that the world is more harrowing and less flat as Freidman says. He refers spiky with a map as the different peaks around the world and how they aren’t constant but significantly diverse that you cannot call it a flat world as Freidman. There had been a growth in countries with the major cities but they are leaving their other cities behind this process of globalization. Florida says this spiky globalization in big countries like China are concentrated their production, innovation in their rural regions leaving the urban outside of this making them have conflicts. Instead of a flatter world is becoming a spiky world with peaks dispersed all around it but in an inconsistent way. Instead of raising spikes, there needs to be valleys to have equality in their peaks for a flat world to come and he’s arguing why Freidman left this gap between the poor and rich behind. Also the article by Matt Taibbi â€Å"Flathead† for the New York Press, says he is not surprised about what Freidman says because he always continues to fail his metaphors in this case the world being flat. Arguing in favor of the exaggerations Ghemawat said about Freidman and the harrowing the world is as Florida. I believe that Freidman exaggerated of the world being flat but also I believe this is just what we need in order to have a motivation and not getting stuck in the laziness and comfort. Maybe this fear of globalization people have, is because they know that they’re living in a globalize world where they can be left behind if they don’t realize the fact that today the world is becoming more flat and less round or spiky.

Mid Term 220

Take Assessment: Midterm Exam Page 1 of 9 MGT220. INFORMATION TECHNOLOGY (MGT220) > TAKE ASSESSMENT: MIDTERM EXAM Take Assessment: Midterm Exam Name Midterm Exam Instructions Always pick the single best answer. Blank answers will be scored as incorrect. Multiple Attempts This Test allows 2 attempts. This is attempt number 1. Force Completion This Test can be saved and resumed later. Question Completion Status: Question 1 2 points Sellers generally benefit from e-auctions due to the opportunity to bargain for lower prices. Save True False Question 2 2 points Nokia has entered the mobile gaming world.It markets near-distance multiplayer gaming over __________ and wide-area gaming over __________ networks. Save A. cellular; local area B. Bluetooth; cellular C. GPS; wide area D. WiMax; analog E. Question 3 2 points Using wireless technologies, one can create applications that are not available with wireline systems. Save True False Question 4 2 points Save 2 points In general, which o f the following is true about the transmission of confidential and personal information between an RFID reader and a back-end database protect? Save Blogs, mashups, instant messaging, and wikis are examples of A. avatars B. social computing C. virtual worldsD. wireless communications Question 5 http://coursesite. umtweb. edu/webapps/assessment/take/launch. jsp? course_assessment_id=†¦ 9/25/2012 Take Assessment: Midterm Exam Page 2 of 9 A. Those transmissions are sent over secure networks to keep the information secure. B. Information sent via those transmissions is protected using encryption. C. RFID tags do not yet contain confidential or personal information. D. Firewalls are used to protect information in transit. Question 6 2 points Remote administration Trojans (RATs) are a class of backdoors that are extremely dangerous because they enable remote control over the infected machine.Save True False Question 7 2 points Save 2 points A(n) __________ is an analysis of the benef its of using a specific business model. Save Productivity in an enterprise can be measured in terms of: A. the amount of input per amount of time B. the ratio of the amount of output to the amount of input C. the number of units produced D. market share Question 8 A. core competency B. exchange C. RFQ D. value proposition Question 9 2 points A valuable property of e-tailing is the ability to offer customized products and services to individual customers at a reasonable price and quickly. Save True False Question 10 2 pointsWith two-factor authentication, two types of information are used to verify the user's identity, such as passwords and botnets. Save True False Question 11 2 points One of the worst and most prevalent crimes is identity theft, which has been made worse by widespread electronic sharing and databases. http://coursesite. umtweb. edu/webapps/assessment/take/launch. jsp? course_assessment_id=†¦ Save 9/25/2012 Take Assessment: Midterm Exam Page 3 of 9 True False Qu estion 12 2 points Directories and hyperlinks from other Web sites and intelligent search agents help buyers find the best stores and products to match their needsSave True False Question 13 2 points _________ percent of companies that suffer a significant data loss die within five years, according to Freeman Mendel, the chair of the FBI's 2006 Infragard National Conference. Save A. 7 B. 23 C. 57 D. 93 Question 14 2 points A risk associated with tools that are meant to improve the productivity and quality of life in general is that they can lead to abuses such as intruding on an employee's or manager's personal time. Save True False Question 15 2 points Responsibility for internal control and compliance with information security olicies rests directly on end-users. Save True False Question 16 2 points Packet technologies convert voice, video, and data into packets that can be transmitted together over a single, high-speed network eliminating the need for separate networks. Save True False Question 17 2 points Advances in converged networks, SIP, and tools have eliminated the barriers to full integration and interoperability. Save True http://coursesite. umtweb. edu/webapps/assessment/take/launch. jsp? course_assessment_id=†¦ 9/25/2012 Take Assessment: Midterm Exam Page 4 of 9 False Question 18 2 pointsThe software-as-a-service (SaaS) approach is based on the trend for developing applications in-house rather than buying them. Save True False Question 19 2 points A(n) __________ is a method of doing business by which a company can generate revenue to sustain itself. Save A. adaptive strategy B. business model C. electronic commerce Web site D. operations model Question 20 2 points According to the market intelligence firm IDC, organizations with a 1,000 or more knowledge workers lose over $5 million annually because of: Save A. time wasted by employees reformatting data as they move among applications.B. data that is out of context or outdated. C. the inabi lity of knowledge workers to share data with others working on the same project. D. the inability to synchronize data. Question 21 2 points One example of an integrated messaging system is __________, which combines wireless communications, vehicle monitoring systems, and vehicle location devices. Save A. collaborative commerce B. supply chain management C. voice portal D. wireless telemetry Question 22 2 points Which of the following is not accurate regarding businesses that collect data about employees or customers? SaveA. The data must be available to auditors. B. Businesses have a legal duty to protect this data. C. The data should be accessible only to authorized people. D. Securing the data from abuse by authorized parties is expensive and difficult. Question 23 2 points http://coursesite. umtweb. edu/webapps/assessment/take/launch. jsp? course_assessment_id=†¦ Save 9/25/2012 Take Assessment: Midterm Exam Page 5 of 9 An example of a mobile enterprise application is sales force automation (SFA), which enables sales force employees to type orders straight into an ERP while at a client's site.Benefits include a reduction in clerical mistakes and improved supply chain operations. True False Question 24 2 points Save 2 points Information systems can be organized according to organizational hierarchy (e. g. , departmental, enterprisewide, and interorganizational) or by the nature of supported task (e. g. , operational, managerial, and strategic). Save Web 1. 0 was basically organized around each of the following except: A. corporations B. media C. software D. technology Question 25 True False Question 26 2 points Save 2 points Several banks in Japan issued __________ cards to customers.These cards store a template of the person's palm vein to authenticate the customer's identity when withdrawing money. Save The ________ suite is the standard used with almost any network service. A. Internet protocol B. Transport Control Protocol C. User Datagram Protocol D. Voice over IP Question 27 A. smart B. RFID C. ATM D. adaptive Question 28 2 points Save Which is the first step in the process of managing business performance? A. Determine how to attain the performance levels. http://coursesite. umtweb. edu/webapps/assessment/take/launch. jsp? course_assessment_id=†¦ 9/25/2012 Take Assessment: Midterm ExamPage 6 of 9 B. Assess where the organization stands with respect to its goals, objectives, and measures. C. Decide on desired performance levels. D. Set the budget for achieving performance or goals. Question 29 2 points Microsoft releases _________ to update and patch vulnerabilities in its operating systems, including Vista, and other software products, including Office 2007. Save A. firewalls B. podcasts C. service packs D. workbooks Question 30 2 points Reasons why managers may not be able to trust their data include all of the following except: Save A. Data are too synchronized. B. Data are out of context.C. Data are outdated. D. Dat a are so overwhelming that they require weeks to analyze. Question 31 2 points A computer system essentially organizes data into a hierarchy that begins with bits and proceeds to bytes, fields, files, databases, and records. Save True False Question 32 2 points Save Databases are the optimal way to store and access organizational data. True False Question 33 2 points Social network analysis (SNA) is the mapping and measuring of relationships and flows between people or groups. Nodes in the network are the people or groups, while the links show relationships or flows between the nodes.Save True False Question 34 2 points Save What is significant about 4G networks? http://coursesite. umtweb. edu/webapps/assessment/take/launch. jsp? course_assessment_id=†¦ 9/25/2012 Take Assessment: Midterm Exam Page 7 of 9 A. 4G has a circuit switched subsystem B. 4G is based purely on the Internet Protocol (IP) C. 4G is the convergence of the features of 2G and 3G D. All of the above Question 35 2 points Save All of the following correctly define the networking technology except: A. WAP is an Internet protocol developed for transferring information on the Internet to and from wireless clients. B.EV-DO is fast wireless broadband access that runs in a Wi-Fi hotspot. C. Instant messaging has become a mission-critical collaboration tool for over 130 million workers in businesses of all sizes. D. Bluetooth is how mobile phones, mobile and fixed computers, and PDAs can be easily interconnected using a short-range RF wireless connection. Question 36 2 points A supply chain is the flow of materials, information, money, and services from raw material suppliers through factories and warehouses to the end customers. Save True False Question 37 2 points A(n) antivirus software is a technology that checks Internet packets sent to nd from a network and enforces access-control policies between networks. Save True False Question 38 2 points The virtual elimination of software-upgrade cycl es makes applications perpetual worksin-progress and allows rapid prototyping using the Web as a platform. Save True False Question 39 2 points When dealing with consumer-facing applications, such as online banking and ecommerce, strong authentication must be balanced with ________. Save A. costs B. convenience C. privacy risks D. war driving risks Question 40 2 points Save A wiki is all of the following except: http://coursesite. mtweb. edu/webapps/assessment/take/launch. jsp? course_assessment_id=†¦ 9/25/2012 Take Assessment: Midterm Exam Page 8 of 9 A. a software program B. a discovery tool C. a collaboration site D. a search engine Question 41 2 points Data warehouses are designed as online analytical processing (OLAP) systems, meaning that the data can be queried and analyzed much more efficiently than application databases. Save True False Question 42 2 points Save 2 points Fraud detection is too complex to be handled effectively by intelligent analysis engines using adva nced data warehousing. SaveWhat is the technology that enables Internet browsing from wireless devices? A. WAP B. EMS C. WiMax D. WLAN Question 43 True False Question 44 2 points Which of the following factors is not a major type of business pressure on enterprises? Save A. Homogenous workforce B. Powerful customers C. Regulatory compliance D. Terrorist attacks and homeland security Question 45 2 points ___________ support functional managers by providing them with periodic reports, such as weekly sales volume and comparisons of actual expenses to budgeted expenses. Save A. Personal information managementsB. Transaction processing systems C. Management information systems D. Enterprise systems http://coursesite. umtweb. edu/webapps/assessment/take/launch. jsp? course_assessment_id=†¦ 9/25/2012 Take Assessment: Midterm Exam Question 46 Page 9 of 9 2 points Mary Kay transformed itself from traditional modes of operation to a business model that enabled rapid growth into new marke ts by doing all of the following except: Save A. networking various applications so they communicate with each other B. using business service management to connect to consultants. C. sing social computing for marketing D. outsourcing its IT infrastructure Question 47 2 points M-commerce B2C applications are concentrated in three major areas, which include each of the following except: Save A. retail shopping for products and services B. advertising C. mobile portals D. selling digitized content such as music, movies, or games Question 48 2 points Save Data redundancy wastes physical storage media, makes it difficult to obtain a comprehensive view of customers, and increases the costs of entering and maintaining the data. True False Question 49 2 pointsAt a strategic level, the totality of a company's data resources is nearly irreplaceable. Yet data at this macro-level remains largely overlooked by corporate leadership. Save True False Question 50 2 points Save Why is auditing a Web site important from the perspective of risk? A. It is a good preventive measure to manage legal risk. B. It is a key part of disaster recovery. C. To insure that biometrics were implemented properly. D. It is a necessary corrective action. http://coursesite. umtweb. edu/webapps/assessment/take/launch. jsp? course_assessment_id=†¦ 9/25/2012

Free Essays on Diffrences Of North And South Colonies

â€Å"Differences of the Southern Colonies† The Northern and Southern Colonies were settled around the same time by the same people and they had some similarities but many differences, They were settled by the English and therefore both were English Colonies. Hopefully, this will help you better understand the developmental and economical differences of the Southern and Northern Colonies. The Southern Colonies were originally settled by joint-stock colonies that sought gold and other riches, but after finding none, they began farming tobacco after realizing the success John Rolfe had. He was a man who lived in Jamestown and pretty much saved the Southern Colonies through the cash crop, tobacco. He realized that growing tobacco could be extremely profitable for the Southern Colonies because everyone in England wanted the sweet-flavored tobacco that could be grown easily in the Americas. Since there was such great demand for the tobacco, they needed people to tend to the crops. England sent over 30,000 convicts over to America to work the fields. There was such a need for workers, that traders began kidnapping men from England. However, most of the workers were indentured servants looking for a new start in the colonies. These people signed a contract with a wealth farmer stating that if the man worked on the farm for seven years, with no pay, that he would be given land of his own to farm. Indentured servants were mainly poor, uneducated, white males from England with no skill in farming. When the finally realized indentured servants weren’t a very good idea, they would go to Africa to get blacks for slavery. Slavery eventually became the backbone of the Southern Colonies. Women in those days were the keys to education because the men worked all day and, since there were not many women in the South, none of the people were educated. This would affect the Southern Colonies even into the twentieth century. The North, was... Free Essays on Diffrences Of North And South Colonies Free Essays on Diffrences Of North And South Colonies â€Å"Differences of the Southern Colonies† The Northern and Southern Colonies were settled around the same time by the same people and they had some similarities but many differences, They were settled by the English and therefore both were English Colonies. Hopefully, this will help you better understand the developmental and economical differences of the Southern and Northern Colonies. The Southern Colonies were originally settled by joint-stock colonies that sought gold and other riches, but after finding none, they began farming tobacco after realizing the success John Rolfe had. He was a man who lived in Jamestown and pretty much saved the Southern Colonies through the cash crop, tobacco. He realized that growing tobacco could be extremely profitable for the Southern Colonies because everyone in England wanted the sweet-flavored tobacco that could be grown easily in the Americas. Since there was such great demand for the tobacco, they needed people to tend to the crops. England sent over 30,000 convicts over to America to work the fields. There was such a need for workers, that traders began kidnapping men from England. However, most of the workers were indentured servants looking for a new start in the colonies. These people signed a contract with a wealth farmer stating that if the man worked on the farm for seven years, with no pay, that he would be given land of his own to farm. Indentured servants were mainly poor, uneducated, white males from England with no skill in farming. When the finally realized indentured servants weren’t a very good idea, they would go to Africa to get blacks for slavery. Slavery eventually became the backbone of the Southern Colonies. Women in those days were the keys to education because the men worked all day and, since there were not many women in the South, none of the people were educated. This would affect the Southern Colonies even into the twentieth century. The North, was...

Nursing admission guide Essay

Nursing admission guide Essay Nursing admission guide Essay Table of Contents Overview of Nursing Program and Tracks ..................................................................................................... 1 Background Check, Fingerprinting, and Drug Screen ................................................................................... 1-2 Important Dates ................................................................................................................................................... 2 Minimum Admission Requirements ..................................................................................................................... 3 Information Sessions ............................................................................................................................................ 4 Admission Testing ................................................................................................................................................. 4-5 Selection Procedures ........................................................................................................................................... 6 Calculation Sheet ................................................................................................................................................. 7 Program Costs ...................................................................................................................................................... 8-9 Additional Information and Resources ............................................................................................................. 10-11 Overview of Nursing Program and Tracks Thank you for your interest in the nursing program of Oakland Community College (OCC). The nursing program at OCC is rigorous and incorporates a variety of experiences. A typical week for a student might include 3-4 hours of theory lecture on Monday, two 8-hour clinical shifts in an agency setting (day or evening; some weekend rotations may be required), and three hours of lab on another day of the week. For detailed information regarding the nursing program (including policies, clinical sites, and immunization requirements) please see the Nursing Student Handbook, which is available on the nursing website. Oakland Community College offers an associate degree nursing program, which contains three tracks: The traditional track (ADN), the RNE ladder, and the transitional LPN to ADN track (TPN). Tracks Degree Nursing Background License Eligibility* Campus ADN Traditional Track Associate in Applied Science, Nursing None RN Highland Lakes RNE Track (offered in even years only) TPN Track Associate in Applied Science, Second Year Nursing Completion Modified Career Ladder Associate in Applied Science, Transitional LPN to ADN Track OCC PNE program RN Southfield graduate and Michigan LPN Licensure Non-OCC PN graduate RN Southfield and Michigan LPN Licensure *Upon successful program completion, must pass licensing examination to become licensed as a Registered Nurse (RN). Students interested in nursing should meet with a counselor for an unofficial checklist (at the Highland Lakes or Southfield Campus) and attend an information session (see page 4) as early as possible. Each program or track includes minimum admission requirements that must be completed in order to be eligible to apply to the program. Because there are typically more applicants each year than seats available, applicants who meet the requirements are not guaranteed admission. Applicants are considered for admission based on the selection processes outlined in this guide. The nursing department does not maintain a waiting list. Therefore, students who are not accepted must reapply. Background Check, Fingerprinting and Drug Screen ADMISSION After selection is completed, those students who have been invited to the nursing program will be granted conditional admittance

The Math of Simple Debt Amortization

The Math of Simple Debt Amortization Incurring debt and making a series of payments to reduce this debt to nil is something you are very likely to do in your lifetime. Most people make purchases, such as a home or auto, that would only be feasible if we are given sufficient time to pay down the amount of the transaction. This is referred to as amortizing a debt, a term that takes its root from the French term amortir, which is the act of providing death to something. Amortizing a Debt The basic definitions required for someone to understand the concept are:1. Principal: The initial amount of the debt, usually the price of the item purchased.2. Interest Rate: The amount one will pay for the use of someone elses money. Usually expressed as a percentage so that this amount can be expressed for any period of time.3. Time: Essentially the amount of time that will be taken to pay down (eliminate) the debt. Usually expressed in years, but best understood as the number of an interval of payments, i.e., 36 monthly payments.Simple interest calculation follows the formula:​  I PRT, where I InterestP PrincipalR Interest RateT Time. Example of Amortizing a Debt John decides to buy a car. The dealer gives him a price and tells him he can pay on time as long as he makes 36 installments and agrees to pay six percent interest. (6%). The facts are: Agreed price 18,000 for the car, taxes included.3 years or 36 equal payments to pay out the debt.Interest rate of 6%.The first payment will occur 30 days after receiving the loan To simplify the problem, we know the following: 1. The monthly payment will include at least 1/36th of the principal so we can pay off the original debt.2. The monthly payment will also include an interest component that is equal to 1/36 of the total interest.3. Total interest is calculated by looking at a series of varying amounts at a fixed interest rate. Take a look at this chart reflecting our loan scenario. Payment Number Principle Outstanding Interest 0 18000.00 90.00 1 18090.00 90.45 2 17587.50 87.94 3 17085.00 85.43 4 16582.50 82.91 5 16080.00 80.40 6 15577.50 77.89 7 15075.00 75.38 8 14572.50 72.86 9 14070.00 70.35 10 13567.50 67.84 11 13065.00 65.33 12 12562.50 62.81 13 12060.00 60.30 14 11557.50 57.79 15 11055.00 55.28 16 10552.50 52.76 17 10050.00 50.25 18 9547.50 47.74 19 9045.00 45.23 20 8542.50 42.71 21 8040.00 40.20 22 7537.50 37.69 23 7035.00 35.18 24 6532.50 32.66 This table shows the calculation of interest for each month, reflecting the declining balance outstanding due to the principal pay down each month  (1/36 of the balance outstanding at the time of the first payment. In our example 18,090/36 502.50) By totaling the amount of interest and calculating the average, you can arrive at a simple estimation of the payment required to amortize this debt. Averaging will differ from exact because you are paying less than the actual calculated amount of interest for the early payments, which would change the amount of the outstanding balance and therefore the amount of interest calculated for the next period.Understanding the simple effect of interest on an amount in terms of a given time period and realizing that amortization is nothing more then a progressive summary of a series of simple monthly debt calculations should provide a person with a better understanding of loans and mortgages. The math is both simple and complex; calculating the periodic interest is simple but finding the exact periodic payment to amortize the debt is complex.

Reflective Analysis Paper Essay Example | Topics and Well Written Essays - 1000 words

Reflective Analysis Paper - Essay Example The book describes Maya as being a victim of racism and ignorance. In the book, the main character Maya Angelou and her family are African-Americans. The book originates in the 1930’s to 1940’s having examples of racist discrimination all through. Not only are the white people racists, but also reject, divide and are bad hearted to the African Americans. As the adage goes, when the going gets tough the tough keeps on going, the African Americans excelled through being smart and avoiding the racists. The black community as stated in the book is regular church attendees. Momma, Maya’s grandmother is the most religious person in the book. Most black people usually like church activities because they believe God is never biased. Maya’s white folks are not as kind as she expected as the whites had their heads high terming themselves superior because of a lighter skin. The whites expected to be treated with hospitality from other races but they would not return the favor. Black would walk out of the white’s way and address them with respect. In the case where Momma took Maya to the dentist he refused to treat her claiming that he would rather stick his finger in a dog’s mouth than hers.(Angelou 189) the doctor at this point was completely unfair and was a racist. Like everyone else, Maya is human and poses to have equal rights as everyone else. According to the Almighty, everyone is equal in his eyes and neither the whites nor the blacks are superior beings. The black community like Maya had to live on the remote side of the town while the whites lived on the opposite side never to associate with them. â€Å"The peculiar pale beings who lived in their alien unlife were never attributed as folks, but were white folks† (Angelou 26). In those times, racism was very open and the whites never bothered about the blacks feelings. In the early 21st century, racism was just like in old times but now evolved in different ways. I n recent times, racism is experienced in employment. The government ended discrimination of persons in looking for jobs as an affirmative action. To some way, there was justice but that did not help to curb the whole issue. A supervisor at Best Buy was discriminated by being stuck at the same management level for more than seven years even though he had all the qualifications for promotion. People go through so much but they only persevere for the aim of gaining promotion or favored. This is very unfair to those who have to stoop so low so that they can be given the desired favors. Racism can be life threatening at the extreme level but its ones dignity that is crushed and lowered. Maya went through true racism and it is of uttermost good that racism has receded in recent times hence people do not suffer that much. Racism is practiced from generation to generatio

Emergency Management Assignment Example | Topics and Well Written Essays - 250 words - 5

Emergency Management - Assignment Example In contrast, MEPP seeks to improve emergency management capabilities by focusing on already trained personnel. In other words, MEPP is an advancement of emergency management exercises. Hit by significant budget cuts, FEMA could eliminate MEPP and make an integral part of the Independent Study Courses. The idea is to eliminate it as a standalone program but provide for its accommodation in Independent Study Courses. Eliminating Independent Study Courses is not an option because doing so would jeopardize national preparedness goal. Persons with emergency management responsibilities and the public at large need the Independent Study Courses (Jenkins, 2011). Eliminating this important program would create a void in management of emergencies in the public context. Given that MEPP is an advancement program, FEMA should eliminate it because the Independent Study Courses could still provide for advancement opportunities as far as the program is concerned. The social and economic benefits of Independent Study Courses outweigh the improvements covered in the MEPP

Evaluate the advantages and disadvantages of the various methods for Dissertation

Evaluate the advantages and disadvantages of the various methods for providing near real time traffic information - Dissertation Example TOMTOM Company: Traffic Navigation System: Navigation system holds most significance in the present day lives of people allowing them to obtain information on traffic congestion and road safety, targeted towards reducing the negative effects of traffic problems. Navigation systems are owned particularly to obtain high quality information on traffic routes and in destinations that are unfamiliar for the drivers. Navigation systems provide the owners and drivers with suggestions on which route would be safer and suitable for them to reach to a particular destination (SWOV Fact Sheet – Safety effects of navigation systems 2010). TomTom Company provides its customers with a TomTom navigation device that allows them to obtain traffic updates on the screen of the device. Mobile phones of individuals can be connected with these devices. The company can keep a track of where these people are exactly moving and thus provide them with the accurate traffic updates on the location where t hey are present at a particular time. Other quality traffic information sources are used along with the availability of this device thus making the real time traffic information being available more effectively. ... One of the advantages of the navigation tool is that it provides road safety by allowing owners and drivers with suggestions to choose the most suitable route. This reduces the exposure of the users to dangers. With suitable route being suggested, the travel time also gets reduced. Users have to search less for the suitable routes on their own (SWOV Fact Sheet – Safety effects of navigation systems 2010). HD Traffic real-time traffic information is the basis for the navigation tool offered by TomTom. GPS and GSM systems are the fundamental concepts of the system that allows reliable information on traffic to the users of the navigation tool (White Paper – How TomTom’s HD TrafficTM and IQ RoutesTM data provides the very best routing n.d.). However a disadvantage of the tool is that adjustment of the tool needs to be done by the owners and doing this while driving is a risky task. However the overall mental stress and effort of the users reduce with the use of a na vigation tool. Moreover, traffic problems are reported to users at early stage so that they can avoid congestions and problems related to road traffic on their routes. However during certain times, information provided by these tools might be incorrect, particularly if the road maps on the tools are not updated regularly. Wrong information leads to wrong decision making in terms of choosing any particular route. Another major disadvantage of the tool is its dependency on categorization of roads which makes it difficult to determine which questions on the desirability of road categorization considering the safety on the roads (SWOV Fact Sheet – Safety effects of navigation systems 2010). GOOGLE Company: Google Maps, Traffic Sensors, and Crowdsourcing: Google maps, traffic sensors

Book Review The Damage Done ; Twelve years of Hell in a Bankok Prison Essay

Book Review The Damage Done ; Twelve years of Hell in a Bankok Prison . by Warren Fellows - Essay Example Warren Fellows should be counted among the die-hard criminals. According to his own admission he had done several rounds of illegal activities against the prevalent law in Thailand with full knowledge that he was violating the law of the land. Is prison the place to cause systematic suppression to the spirit of prisoners by the guardians of prison-laws whatever be the gravity of crime committed by them? Warren may have many ideas about care and reformation of the prisoners but does he deserve any one of them? Much ado is made about the violation of human rights by the prisoners even in proven cases of guilt and conviction by the courts. Mind you, it is the prisoners who violate the human rights first and punishment is only the consequential action. This reference is applicable to hardened criminals like Warren, the vicious drug-traffickers, who play with then lives of mostly, the younger generation. In the process, they destroy the life of the youngster, his family is doomed, and his parents are devastated. Let us come to the question, whether Warren deserved sympathy at all, in the later part of the essay. But his odd and strange posture that the drugs smuggled by him did not cause any misery at all deserves ridiculous condemnation. By inducing an individual into the habit of drugs, you are killing him every moment. Here is an example, of the course chartered by an individual, once he becomes a drug-addict. â€Å"Years of intense suffering rolled by. I was the sufferer, and mostly, I w as the source of all suffering to all concerned. I was a total mental wreck! I had sold everything that was mine at the altar of smack-- plot of land in my name, sewing machine, utensils, and other accessories, etc. †¦I had to buy my doses of smack anyhow!...I thought I would die. In fact, I wished to die†¦I had put the two concerned families-to respectable families-to shame!† (Mallya, 2006,

Summary Assignment Example | Topics and Well Written Essays - 500 words - 21

Summary - Assignment Example An analysis of Utopia and Reality is analyzed through the implication of the differences between Utopia and reality. The difference is from another thesis like ‘Free will and determination’, ‘Theory and Practice’, ‘The intellectual and the Bureaucrat’, ‘Left and Right’, ‘Ethics and politics’. Andreas Osiander on his article â€Å"Twentieth Century International Relations Theory; Idealism revisited† presents a revision of idealist writers. The revised writers focus their understanding of international relations on a standard pattern. The pattern in this question is the ‘Realist’ theory. The most significant difference between Idealism and Realism is in their historical theories. The similarity is that both came about as a result of industrialization. The idealist thinking envisions two views; a newer democratic world that is better suited for functional reasons in the industrial generation than in the traditional generation. The other envisioned thinking by idealist is the particular view of power politics problems got from the fact that the traditional order cannot be instantly displaced but through a long transitional phase. With reference to the works of Hedley Bull, there exist two international relations theories. The first one is the classical approach while the second is the scientific approach, but we shall focus on the first one. The scientific approach to the theory of the scientific approach is also present in the theory of international systems as stated by Morton A. Kaplan alongside many more others. A Classical approach is based on the existing situation. It is thus desirable if we reject the scientific approach and formulate other objections. However, the scientific approach is most likely to provide very little substantial data towards international relations although it later displaces the classical approach. Bull has also used the work of Thomas Schelling,

Ethics Case Study Example | Topics and Well Written Essays - 1250 words

Ethics - Case Study Example It would be ethical to disclose what TT is doing under the Kantian ethics that stresses the principles of universal acceptability and respect or the criterion of reciprocity. It is already confirmed that what TT is producing is counterfeited from the produce of FF. Moreover, the alleged drug or diet produced by TT has been made using cheap substances that make him reap maximum profits that are not comparable to the combination that can be derived from the genuine ones produced by FF. The implication of this under the Kantian utilitarianism is that there is need to disclose the productions of TT, as he neither respects the needs of his customers nor does he produce a diet worthy of reciprocation from his clients. The production by TT must be disclosed for violating the principles of reciprocity in that despite the fact that his child is sick and needs expensive treatment, his production does not guarantee his patients a successful treatment therapy. For the Kantian utilitarianism to h ave held any ground for him to warrant a non-disclosure of his activities, TT should have endeavored to compare the needs of his client as compared to the plight of his daughter in the spirit of reciprocity. Fisher and Lovell (2008) argue that at any given time, a person must know when to apply the ethical virtues and how to use them. Under the present scenario, TT has exhibited rashness or recklessness in his behavior by offering substandard diet and Energy band to his customers and therefore under the ethical virtues, his activities should be disclosed to the authorities, as they do not take care of the interests of the clientele. It would be an act of courage and magnificence as well as an act of honor for me as a journalist to disclose the misdemeanors and misrepresentations of TT to the authorities in line with the reasoning of Aristotle of what virtue is. This is coupled with the fact that disclosing his activities will be seen as a virtue of truthfulness and magnanimity to pr otect the clients that TT serves. The need to report TT is further compounded by the fact that he is boastful and malicious in that he only focuses on taking his daughter to an expensive hospital at the expense of others who he may harm through his sub-standard diet and Energy Band (Aristotle, 1955). There would also be need to disclose the lies and misrepresentations peddled by TT through his diets. This could be hinged on Gilligan’s (1982) virtue of care and wisdom, vice of deficiency and the vice of excess or appeasement as used in moral reasoning. Through this reasoning, there would be need to disclose the activities of TT, as they lack any care or wisdom in their undertaking. This is whereby TT is only concerned about the need to generate money to take his daughter to an expensive hospital, as opposed to giving his clients the right therapy or diet to help them live a healthy lifestyle. It would also be important to report him for the wrong that he is committing to his c lients in order to appease them for the excesses that TT may have committed to them. Question 2 As an investigative journalist who has been approached by TT for a relationship in exchange for compliments, it is important to reject the offer and advances. Based on Low and Queensland University of Technology (2012), I am at the fourth stage in

Summary Assignment Example | Topics and Well Written Essays - 500 words - 21

Summary - Assignment Example An analysis of Utopia and Reality is analyzed through the implication of the differences between Utopia and reality. The difference is from another thesis like ‘Free will and determination’, ‘Theory and Practice’, ‘The intellectual and the Bureaucrat’, ‘Left and Right’, ‘Ethics and politics’. Andreas Osiander on his article â€Å"Twentieth Century International Relations Theory; Idealism revisited† presents a revision of idealist writers. The revised writers focus their understanding of international relations on a standard pattern. The pattern in this question is the ‘Realist’ theory. The most significant difference between Idealism and Realism is in their historical theories. The similarity is that both came about as a result of industrialization. The idealist thinking envisions two views; a newer democratic world that is better suited for functional reasons in the industrial generation than in the traditional generation. The other envisioned thinking by idealist is the particular view of power politics problems got from the fact that the traditional order cannot be instantly displaced but through a long transitional phase. With reference to the works of Hedley Bull, there exist two international relations theories. The first one is the classical approach while the second is the scientific approach, but we shall focus on the first one. The scientific approach to the theory of the scientific approach is also present in the theory of international systems as stated by Morton A. Kaplan alongside many more others. A Classical approach is based on the existing situation. It is thus desirable if we reject the scientific approach and formulate other objections. However, the scientific approach is most likely to provide very little substantial data towards international relations although it later displaces the classical approach. Bull has also used the work of Thomas Schelling,

The Straight Dope Science Advisory Board Essay Example for Free

The Straight Dope Science Advisory Board Essay Abstract: Is it possible to create a science fiction-type force field? The article begins with a person asking the staff of The Straight Dope Science Advisory Board a question concerning the possibility of creating a fiction-type force field. The staff member asks the person to clarify the question by asking if it is a force field that protects a ship, a tractor beam or something to keep prisons in holding. She then explains the different kinds of forces considered by physicists and ow some theories have combined the different forces. Briefly giving explanations, she looks at the possibility of a force field using the each of the different forces. She covers the four main forces: strong, weak, gravity and electromagnetism. Strong and weak forces cannot create a force field unless there are aliens or enemies with no electrons. The forces are for relatively very short distances, smaller than the protons and neutrons inside a nuclei. In other words, strong and weak forces are inefficient in creating a force field seen in science fiction movies. Next, she evaluated gravity in the possibility of creating a force field. Through her explanation, she shared two reasons gravity is not a good choice for creating a field. First, gravity is the weakest force. It is also is an attractive force, not a repulsive one. It could not prevent aliens or enemies out, but would do the opposite, keep them in. It could be used as a tractor beam; however, but due to calculations, it would need a black hole. Electromagnetism was looked at last as a possibility. The main problem is the fact that these forces work on charged matter. We are electrically neutral and the aliens would likely be as well. She suggested creating an immobile sheet of electrons, basically a wall. Her last suggestion was sharing that to make the force field invisible, you Just use plexiglass.

Total Quality Management (TQM) at McDonalds

Total Quality Management (TQM) at McDonalds Executive Summary The purpose of this assignment to elaborate about Total Quality Management based on how it implements and how it impacts on an organization. For this assignment I have selected McDonalds as my main research to analysis on their TQM . Total Quality Management allows an organization to enhance their high quality, products and economical product environment and also customer satisfaction. In this assignment, I have analysed in all the operational strategies and studied on their ways for achieving their goals by providing their customer the best service with best quality. There is some information that I have found from the internet and analysed the strategies which has implemented based on my knowledge and by my observation on the working environment of McDonalds. INTRODUCTION. McDonalds Corporation is the worlds most leading food service organization. McDonalds was introduced by two brothers named Dick n Mac McDonalds in the year of 1940s in California. Raymond Albert Kroc, a salesman, saw a great opportunity in this market and advised Dick and Mac to expand their operation and open new restaurants. McDonalds was emerged from Ray Kroc who was in the year of 1955 became one of the exclusive franchising for the whole United States of the American. Every food franchise company would have their own motto, as for McDonalds; their motto is to focus on services, quality, value and cleanliness. In the year of 1977, the first McDonalds outlet was opened in Ireland, Dublins Grafton Street. McDonalds became popular in Ireland and the second restaurant was followed on OConnell Street. There are about 74 McDonalds restaurant around the world and opened five new outlets called Mccafes in Dublin as to provide more variety for their services and employed over 4,000 people in their organization. McDonalds in Ireland has achieved one of the 50th best companies to work for in Ireland. McDonalds has a community programs that focused on local environment that is related to current issues and as well as for family issues. McDonalds has sponsorship of fundraising for childrens charities, environmental activities and for education. McDonalds is the first restaurant that offers their customers with nutritional ingredient with information and these offered nutritional leaflets. This organization plays their role as promoting well balanced diet and active lifestyle for children. The Ronald McDonald House charity that was founded in the year of 1977 and this program offers scholarships; social welfare program and healthcare for children. McDonalds has four principles such as, Service, Cleanliness, Quality and lastly Value. This combination has achieved 100 percent of customers satisfaction. This business is operated based on strict specifications for every products, raw materials and the responsible for implementing the systems to make sure the highest quality on the food throughout the restaurants in Ireland. McDonalds in Malaysia was first born in December 1980 when McDonalds Corporation, USA introduced the GOLDEN ARCHES RESTAURANTS SDN BHD the license to operate McDonalds restaurants in our country. Our first outlet of McDonalds was opened at Jalan Bukit Bintang, Kuala Lumpur on 29 April 1982. There are about 185 restaurants that are located in Malaysia and its currently expanding at about 10-15 restaurants in every year. McDonalds has formed many job opportunities for Malaysians. McDonalds Malaysia has employs more than 8,000 local people and gave opportunities for school leaves who are meanwhile waiting for their SPM results or even for college students who wants to work as for their side income. McDonalds has about 120 staff to support at its headquarters to manage the day-to-day operations for the McDonalds business. McDonalds have two main regional office in Penang and Johor Bahru in Malaysia. 2.1 ) McDonalds Mission McDonalds has a mission that is to be in their customers top favourite position and the way they provide their food is to inspired their customers who are delight with each customer with quality, cleanliness, value and services. McDonalds would invite their customers to be part of this winning team and gives every customer an opportunity to grow with the family and striving to give the smiles on their faces of billions of people around the world. Total Quality Management There are important implications for the way people are managed in their business. Every restaurant has responsibility for quality; power and responsibility need to be given for their employees who are doing the work in the organisation. Total quality management in McDonalds requires continuous product improvement and the quality customer service where the needs and wants of the customers are constantly met together. Therefore, to ensure the employees in McDonalds that everyone is responsible for quality in their restaurants. The entire organization of McDonalds has excels in every part of services and products that is crucial for their customers. It can be described to total quality management as the constant quality improvement for the process. McDonalds also practice the strategy of total quality management and tries to improve its affectivity and efficiency level by working in different areas such as constant improvement, quality of goods and training, customer satisfaction, and services. 3.1 Product Quality The skills of a service or product to meet customers needs are phrase as quality. McDonalds works a lot in the quality development of its goods by improving The Ingredients and nutrients of the food stuff. Some current nutrients quality improvement information is as under: For people who are concerned about food allergies, McDonalds have combined all the allergen information into the ingredient statement for every menu item so that customers can have one current foundation of the information. The nutrition information is derived to perform the testing in accredited laboratories, published resources, or from the information that is provided from McDonalds suppliers. The nutrition information is based on standard product formulations and serving sizes. All nutrition information is found on average values for ingredients from McDonalds suppliers throughout the world. Variation in serving sizes, preparation techniques, product testing and sources of supply, as well as regional and seasonal differences may involve the nutrition values for each product. 3.2 Training In the next step of Total Management Quality, McDonalds puts full concentration on its human resources. This objective of training their human resources in McDonalds is to build a balance in the whole working of employees. Therefore they also try to create a link between the quality of a product and the skills of the employees. In McDonalds almost every employee are given training. For an example: a cashier is trained to handle cash, floor manager is practised against his degree in hotel management. And all the other staff is trained accordingly to their job description in McDonalds. 3.3 Continuous Improvement The total quality management strategies in McDonalds are product quality improvement, employee training and development that as be places on the way of continuous improvement in all its functions in the organization. The continuous improvements have fulfilled the needs of the customers according to their desires, wants or requirements and also build its products further competitive as before. This continuous improvement also contains some other factors like benchmarking a quality standard, employee empowerment and sustain just in time inventory system. 3.4 Customer Satisfaction McDonalds pays more attention on the satisfaction level of their customers. To improve the quality standards, the employees are well trained and continuously learning desire of McDonalds results to increase the level of satisfaction of their customers towards their products. When the quality is improved and the workers are serving the customers is well trained and the overall service environment is improved then there is no room left for customer to fell dis-satisfaction towards the company 3.5 Human Resources in McDonalds. Being in part of the pure services and good production divisions, as for McDonalds applied a very good strategy for their human resources. There are such divisions in McDonalds as such as Training would provide best opportunities for their own employees who actually need to be provided due to their lack of working skills in the department. This would help them to achieve its goals efficiently. Separate departments for different functions based for McDonalds it has different departments as for different parts for the marketing department that is consist with the marketing experts as they has perform marketing analysis and the financing department are consist to the finance experts who would arrange and manage the finance. Competency in McDonalds trains their employees in every department as to enhance the ability and to improve the employees skills and also to provide the employees to ensure that they would serve the right product to the right customer on the right time. This would en able the management to compete with the market. Proper utilization of resources: in McDonalds there are experts in different department and they would use the opportunities and the available recourses. McDonalds also provide good services to the customers more efficiently. As the last is, employees job satisfaction, McDonalds provide training for their employees to improve their skills in McDonalds and the results would enhanced their employees to performance even more better. It would make them even more interested to work in a well manner and this would give good reputation for McDonalds. McDonalds Focus on the Competition The weakness point of a business depends on the system and people involved within the organization. It begins by hiring the people who can dedicate in the businesss objectives and can a do better job in the organization. In McDonalds, the crew can make the business achieved for success and at the same time downfall can be happen. Investing in the value chain is a simply idea but in the end it still works. Happy employees make customers happy, and it can create happy shareholders. McDonalds value is significant to implement a good atmosphere that can invite the customers. The automation of the process can discard the corruption and manipulation inside the company. In McDonalds the automation process of the sale are introduced to make it more proficient and straightforward than the manually operation system. The training and re-training can leave a legacy for the future employees in McDonalds. The on-the-job training in the management of the McDonalds is an open the door for opportunity and they can acquire the trainees to be part of the company. The leadership in McDonalds are involvement in the business is the most prominent strategy. But if the management failed to manage the business, the problems might break the connection of the business towards the people and its customers. The strength can start in an intensive research study where they can explore for the new extraordinary service they can offer to the customers as well on their shareholders. The strength also lies on the managements ability to analyze where they can find the solution in their problems. Improvement of some process and systems can make the problems be solved. And with further understanding, all the issues that involves inside the business whether it concerned with the people or the system. 5 ) The gaps in McDonalds. The first gap would be between what customers want and what McDonalds thinks about their customers wants in their restaurant. This gap is the results of a misunderstanding or a misrepresentation of the customers desires, wants, or even their needs. An organization that does a small or customer satisfaction research is likely to experience in this gap. The second gap would be between what McDonalds thinks about their customers want and the quality specifications that McDonalds management develops to provide the service for their customers. Basically, this gap is the result of managements incapability to translate customers needs and wants into the delivery systems within their firm. The third gap would be between the service quality specification and the services are present in every company. If both gaps 1 and 2 have been closed, then gap 3 is due to the inability of management and employees to do what should be done. Poorly trained or poorly motivated workers can cause this gap. Management needs to make sure that employees have the skills and the proper tools to perform their jobs. The forth gap would be between what McDonalds provides and what the customers are informed towards the providers. This gap is called communication gap. It may add in the misleading or deceiving advertising campaigns shows potential more than the firm can distribute or do what it takes to get the business in McDonalds. McDonalds need to make sensible customer expectations through exact communication about what firms can provide them. Firth gap would be between the services that customers get and the services they want from McDonalds. This gap can be negative or positive and for an example, if a customer expects to wait only 2 minutes for its order, the customers evaluation of service quality will be high. However, a 10 minutes wait would be resulted as the lower evaluation from the customer perspective. Recommendations The successes of McDonald recommendation depend on the ability of the entire organisation to comprehend. These recommendations are not inflexible to handle because it will start from the initiatives of the organization or the whole team. Reliability in McDonalds is the capability to execute the service exactly, dependably, and constantly. Reliability a way to show the service that is right the first time. This section has been established to be the one most significant to consumers .Responsiveness is the talent to be provided quick service. Examples of receptiveness include calling the customer back immediately, serving the lunch fast to customers who are in the rush for something, or delivering customers food to their homes or office. A declaration can be practiced when the knowledge and consideration of the employees in McDonalds and their capability to convey trust. The expert employees who treat their customers with respect and make customers feel that they can trust the organisation represent the assurance to their customers. Their empathy is the act of concern towards their customers and an individual concentration to customers. McDonalds employee identifies their customers, recognizes them by addressing their name, and knows their customers exact requirements and provides empathy to their customers. 7 ) Analysis and Conclusion. McDonalds are an organization that realized on the significance of customer-centred philosophies and they emphasise on how to turn the quality management approaches to help managing their businesses. An effective approach has been analysed and the differences between customer want, need and expectations and their perceptions has been highlighted with the full support with an example. These important gaps is the serious quality that associated with external customer services and this could be extend to secure other major gaps and consequently, it could be urbanized in order to be functional for internal customers as for the employees and the service providers. McDonalds has maintained their products quality accordingly to the international standard and also maintains a very good environment in every premise of theirs. McDonalds has a very good learning environment for their employees to development and provides customer satisfaction as daily life goes on for them.

VoIP: A New Frontier for Security and Vulnerabilities Essay -- essays

VoIP: A New Frontier for Security and Vulnerabilities Introduction to Voice over IP Technology   Ã‚  Ã‚  Ã‚  Ã‚  The promise of extremely cheap telephone service, utilizing the Internet to transmit voice, has made voice over IP an attractive and profitable idea. Vonage (http://www.vonage.com/) and other service providers entice consumers by charging a flat, monthly rate for unlimited long distance in the U.S. and Canada; the rate is often less than it would cost for a regular phone line without any long distance charges. An entity with an enormous call volume, such as a worldwide retail corporation, could benefit from tremendous cost savings by transitioning all of its telephony networks to VoIP.   Ã‚  Ã‚  Ã‚  Ã‚  Voice over IP uses a server to connect all telephones in a local area network and act as a gateway for VoIP packets traveling to and from the Internet. Consumers with broadband internet connections can purchase VoIP handsets or routers with an RJ-11 jack to connect regular telephones. Businesses must implement a VoIP application server to handle corporate telephone use, much like mail servers are used to manage email. The Internet Protocol Private Branch eXchange (IP PBX) is telephone equipment used by private companies, rather than telephone service providers, for the management of VoIP calls placed on the data network. When considering VoIP, organizations should focus on necessary quality of service (QoS) requirements, the cost to implement, and a number of security precautions needed to protect the network (Mullins, 2005). Protocols   Ã‚  Ã‚  Ã‚  Ã‚  The two most common protocols central to VoIP are Session Initiation Protocol (SIP) and H.323. Both also rely on a number of other protocols, such as DNS and ENUM, in order to locate and navigate to other hosts on the Internet.   Ã‚  Ã‚  Ã‚  Ã‚  SIP first uses either TCP or UDP to signal a host on port 5060; then the Real-Time Transport Protocol (RTP) is used to transmit an audio stream over UDP ports 16384 through 32767 (Mullins, 2005). It is a broader specification, generally used to connect network devices to servers or other kinds of control equipment. SIP supports user authentication and the transmission of any type of media, including audio, video, and messaging.   Ã‚  Ã‚  Ã‚  Ã‚  On the other hand, H.323 is a bit more complex, deri... ....org/columns/futuretense/2005/03/08.shtml. Hall, M. (2005, March 21). SIP tips VoIP into secure. Computerworld. Retrieved March 24, 2005 from the World Wide Web: http://www.computerworld.com/printthis/2005/0,4814,100497,00.html Korzeniowski, P. (2005, February 16). Why VoIP is raising new security concerns. IT Manager’s Journal. Retrieved March 24, 2005 from the World Wide Web: http://software.itmanagersjournal.com/print.pl?sid=05/02/11/0028208. McArdle, D. (2005, February 18). Group tackles VoIP security fears. ElectricNews.Net. Retrieved March 24, 2005 from the World Wide Web: http://www.enn.ie/print.html?code=9589191. Mullins, M. (2005, November 3). Doing the VoIP security groundwork. CNETAsia. Retrieved March 24, 2005 from the World Wide Web: http://asia.cnet.com. Rendon, J. (2004, December 8). The security risks of VoIP. CIO News. Retrieved March 24, 2005 from the World Wide Web: http://searchcio.techtarget.com/originalContent/0,289142,sid19_gci1032194,00.html. Sullivan, A. (2005, March 21). Scam artists dial for dollars on Internet phones. Computerworld. Retrieved March 24, 2005 from the World Wide Web: http://www.computerworld.com/printthis/2005/0,4814,100549,00.html.

James Joyce Essay -- essays research papers

James Joyce James Joyce, an Irish novelist and poet, grew up near Dublin. James Joyce is one of the most influential novelists of the 20th century. In each of his prose works he used symbols to experience what he called an "epiphany", the revelation of certain revealing qualities about himself. His early writings reveal individual moods and characters and the plight of Ireland and the Irish artist in the 1900's. Later works, reveal a man in all his complexity as an artist and in family aspects. Joyce is known for his style of writing called "stream of consciousness". Using this technique, he ignored ordinary sentence structure and attempted to reproduce the rambling's of the human mind. Many of his works were influenced by his life in Ireland as an artist. He was influenced by three main factors in his life, his childhood and parents, his homeland of Dublin, Ireland, and the Roman Catholic Church. These three aspects show up in all his works subtly, but specifically in, The Dead, A Portrait of the Artist as a Young Man, and Araby. James Joyce, was born February 2, 1882 in Dublin, Ireland. He was the first of fifteen kids born to Mary Jane Murray, and John Stanslaus Joyce. He was christened James Augustine Aloysius Joyce. His mother was a mild woman who had intelligent opinions but didn't express them. His father was a violent, quick tempered man who was a medical student and politician. He was educated in Dublin at Jesuit school's his whole life. In 1888, he went to Clongeswood College, but his father lost his job and James had to withdraw. He graduated in October of 1902, from Royal University. He was fascinated by the sounds of words and by the rhythms of speech since he first started school. He was trained by the Jesuits who at one time hoped he would join their order; but Joyce became estranged from the Jesuits and defected from the Catholic Church after graduating college. Joyce made a huge effort to free himself from all aspects of the past such as, family, religion, and country. He left Ireland in 1902 after graduating college. He spent the rest of his life in either Trieste, Zurich, or Paris. During this time he was very poor. He spent much of his working career as a language instructor. He was said to have known 17 languages. He also s... ...and that people should think on their own, without the church telling you how to think. James Joyce's was interested in discovering the truth in his writings and revealing it. He was a good observer of reality, which he loved, and he always wanted to get at the truth behind the appearance. Joyce voluntarily exiled himself from Ireland, but still Ireland was never far from his mind, and his writing. He also exiled himself from the church yet wrote about it and it's constraints often. He left his childhood behind and chose to write his childhood autobiography under a different name. He observed other people's reality and yet choose to ignore his own. He left Ireland, the church, and his childhood, psychically, but he never left them in his own unconscious. He choose to write about his life and feelings in other peoples words and in other peoples mouths. Still wishing to exile himself from his life, he almost felt as if by leaving all these places on the outside he would leave all his feelings behind also. He wrote about the topics he choose to distance himself from, as if to get an unbiased look at them, and to write about the real truth. James Joyce Essay -- essays research papers James Joyce James Joyce, an Irish novelist and poet, grew up near Dublin. James Joyce is one of the most influential novelists of the 20th century. In each of his prose works he used symbols to experience what he called an "epiphany", the revelation of certain revealing qualities about himself. His early writings reveal individual moods and characters and the plight of Ireland and the Irish artist in the 1900's. Later works, reveal a man in all his complexity as an artist and in family aspects. Joyce is known for his style of writing called "stream of consciousness". Using this technique, he ignored ordinary sentence structure and attempted to reproduce the rambling's of the human mind. Many of his works were influenced by his life in Ireland as an artist. He was influenced by three main factors in his life, his childhood and parents, his homeland of Dublin, Ireland, and the Roman Catholic Church. These three aspects show up in all his works subtly, but specifically in, The Dead, A Portrait of the Artist as a Young Man, and Araby. James Joyce, was born February 2, 1882 in Dublin, Ireland. He was the first of fifteen kids born to Mary Jane Murray, and John Stanslaus Joyce. He was christened James Augustine Aloysius Joyce. His mother was a mild woman who had intelligent opinions but didn't express them. His father was a violent, quick tempered man who was a medical student and politician. He was educated in Dublin at Jesuit school's his whole life. In 1888, he went to Clongeswood College, but his father lost his job and James had to withdraw. He graduated in October of 1902, from Royal University. He was fascinated by the sounds of words and by the rhythms of speech since he first started school. He was trained by the Jesuits who at one time hoped he would join their order; but Joyce became estranged from the Jesuits and defected from the Catholic Church after graduating college. Joyce made a huge effort to free himself from all aspects of the past such as, family, religion, and country. He left Ireland in 1902 after graduating college. He spent the rest of his life in either Trieste, Zurich, or Paris. During this time he was very poor. He spent much of his working career as a language instructor. He was said to have known 17 languages. He also s... ...and that people should think on their own, without the church telling you how to think. James Joyce's was interested in discovering the truth in his writings and revealing it. He was a good observer of reality, which he loved, and he always wanted to get at the truth behind the appearance. Joyce voluntarily exiled himself from Ireland, but still Ireland was never far from his mind, and his writing. He also exiled himself from the church yet wrote about it and it's constraints often. He left his childhood behind and chose to write his childhood autobiography under a different name. He observed other people's reality and yet choose to ignore his own. He left Ireland, the church, and his childhood, psychically, but he never left them in his own unconscious. He choose to write about his life and feelings in other peoples words and in other peoples mouths. Still wishing to exile himself from his life, he almost felt as if by leaving all these places on the outside he would leave all his feelings behind also. He wrote about the topics he choose to distance himself from, as if to get an unbiased look at them, and to write about the real truth.

Communication Cycle Health and Social Care

P2 Theories of communication -The communication cycle Effective communication involves a two-way process in which each person tries to understand the viewpoint of the other person. † According to Argyle, skilled interpersonal interaction (social skills) involves a cycle in which you have to translate or ‘decode' what other people are communicating and constantly adapt your own. Communication is a cycle because when two people communicate they need to check that their ideas have been understood†.An example of good communication involves the process of checking understanding, using reflective or active listening. Argyle's stages of the communication cycle were an idea occurs, message coded, message sent, message received, message decoded, message understood. Verbal and non-verbal communication is not always straightforward. The communication cycle involves a kind of code that has to be translated. There are 5 stages in the â€Å"communication cycle† which are: 1. Idea occurs: this is the stage when an individual thinks what he is going to say and who to. 2.Message coded: this is the way that an individual puts his thoughts together with the way he is going to communicate, putting the thoughts into language or into some other code such as sign language. 3. Message sent: this is stage is when an individual speaks or sign what they are going to say, in few words is the way the message is sent. 4. Message received: this is where the person you are speaking to has listened to what you said and they have to sense the message by hearing or watching. 5. Message decoded: The receiver has to understand the message that the sender has just sent.This could be misunderstood easily by interpreting words differently or they might make assumptions about your body language as well as words. 6. Message understood: at this stage the message should be understood but it does not always happen at the first time, and if so the cycle needs to start all over agai n. Without just any one of these stages the cycle would not work. An example of a difficult situation is when your service user tells you they are in pain, but can’t describe the pain they are in.This is difficult because you need to understand what the pain is and what the source of the pain is so that you can resolve the pain and provide a diagnosis, so if they can’t describe the pain you are unable to do so. You can be asking simple questions which may help you understand what sort of pain they are suffering, also by feeling where they claim the problem is and you can see from their reaction if it is painful, but not inflicting too much pain upon them. Using the communication cycle effectively will help. M1 How communication cycle may be used to communicate sensitive issues. Ideas occur: the nurse will start thinking on how communicate to the wife and that she is going to be the one to tell her. She will ask herself what could be the best way to communicate and when and where she needs to communicate about the husband’s condition. This promotes effective communication. * Message coded: the nurse has thought about the ideas and has organized her thoughts; she knows exactly what she is going to say. She has to think about the voice tonality she should use in order to prevent the wife thinking the nurse is not bothered about the loss.Body language plays an important role and could show that the nurse cares about the situation. The nurse will start thinking about the language she is going to use and ask herself what the wife already knows about it e. g. the husband is ill. The nurse will take the wife through to a private room where it's only them two; by doing this the wife should know that the nurse is going to tell her something terrible, the seating would be a barrier if the seats are too far away from each other; the nurse should sit close to the wife. * Message sent: the nurse has now told the wife about her husband.She has used the c ommunication cycle to encode the information correctly and therefore, said something like â€Å"I'm afraid that your husband passed away last night in his sleep, we did everything we could to save him, we're sorry,† rather than something like â€Å"Your husband died last night,†. The first of which is a correct way of putting it, and the second way is a much more insensitive way of saying it. * Message received: now the wife has to sense the message the nurse has just sent her by hearing the words or looking at the body language. Message decoded: the wife now needs to decode the message or to interpret it. She has to observe the body language and the way the message is expressed by the nurse. * Message understood: at this stage the patient should have understood the message by the nurse should but this does not always happen at the first time and this can be identified from the wife’s reaction and behavior. If this does not happen the cycle needs to start all ov er again. P2 theories of communication/ M1 how communication cycle may be used to communicate sensitive issues. Tuckman’s cycle In 1965, Bruce Tuckman, an educational psychologist, suggested that most groups go through four stages in group interactionas and described them as Forming, Storming, Norming and Performing. He did this after he had observed many small groups in various environments and concluded that all groups went through certain â€Å"stages† before they became optimally effective. Name of stage | Description of stage and scenario| Forming| The first stage is forming; this is an important stage because the forming of the team takes place.This stage is also called â€Å"ice-breaking† because it is a stage where all the team members get to know each other and become friendly, they are unsure about who everybody is and what their roles are. The individual’s behavior is driven by a desire to be accepted by the others, and avoid controversy or con flict. The psychologist, doctor and surgeon should meet and discuss about the situation, sharing informations concerns and questions. | Storming| The second stage is storming; at this stage the individual start to show their real feelings and their personalities too.This is because they start to relax and be comfortable around others in their group. Also others in the group may start to have conflict were they have different opinions about ideas, and they don't agree on others, relationships between members will be made or broken and some may never recover. In extreme cases the team can become stuck in the Storming phaseThe professionals starts questioning themselves what their role and duties in the group are or what they are responsible for. Each professional hould say what their solution is and how long it will take, followed by the risk that will come with it. This is a stage where patience is fundamental as there will be disagreements and they will avoid listening to each other ; this is the reason why it will take time. | Norming| As the team moves out from the storming phase they enter the third stage which is norming; this is when the group starts working as a team after having had their arguments and they start to trust themselves as they accept the vital contribution of each member of the team.The team members know each other better, they may be socializing together, and they are able to ask each other for help. At this stage they all should bring the ideas together and reach a conclusion on what they are going to do. They start working as a team and must agree with the decisions made, and if they do not agree they should at least follow the team to avoid the time being wasted. They need to take in consideration how dangerous the procedure will be. Performing| This is the last stage. Many groups never reach the performing stage. Everyone knows each other well enough to be able to work together, and trusts each other enough to allow independent activit y. There is a high level of accepting others, listening to others, and helping others. Performance is delivered through people working effectively together. The team has come to a conclusion and their plan will be applied soon. A timeline needs to be made | Communication Cycle Health and Social Care P2 Theories of communication -The communication cycle Effective communication involves a two-way process in which each person tries to understand the viewpoint of the other person. † According to Argyle, skilled interpersonal interaction (social skills) involves a cycle in which you have to translate or ‘decode' what other people are communicating and constantly adapt your own. Communication is a cycle because when two people communicate they need to check that their ideas have been understood†.An example of good communication involves the process of checking understanding, using reflective or active listening. Argyle's stages of the communication cycle were an idea occurs, message coded, message sent, message received, message decoded, message understood. Verbal and non-verbal communication is not always straightforward. The communication cycle involves a kind of code that has to be translated. There are 5 stages in the â€Å"communication cycle† which are: 1. Idea occurs: this is the stage when an individual thinks what he is going to say and who to. 2.Message coded: this is the way that an individual puts his thoughts together with the way he is going to communicate, putting the thoughts into language or into some other code such as sign language. 3. Message sent: this is stage is when an individual speaks or sign what they are going to say, in few words is the way the message is sent. 4. Message received: this is where the person you are speaking to has listened to what you said and they have to sense the message by hearing or watching. 5. Message decoded: The receiver has to understand the message that the sender has just sent.This could be misunderstood easily by interpreting words differently or they might make assumptions about your body language as well as words. 6. Message understood: at this stage the message should be understood but it does not always happen at the first time, and if so the cycle needs to start all over agai n. Without just any one of these stages the cycle would not work. An example of a difficult situation is when your service user tells you they are in pain, but can’t describe the pain they are in.This is difficult because you need to understand what the pain is and what the source of the pain is so that you can resolve the pain and provide a diagnosis, so if they can’t describe the pain you are unable to do so. You can be asking simple questions which may help you understand what sort of pain they are suffering, also by feeling where they claim the problem is and you can see from their reaction if it is painful, but not inflicting too much pain upon them. Using the communication cycle effectively will help. M1 How communication cycle may be used to communicate sensitive issues. Ideas occur: the nurse will start thinking on how communicate to the wife and that she is going to be the one to tell her. She will ask herself what could be the best way to communicate and when and where she needs to communicate about the husband’s condition. This promotes effective communication. * Message coded: the nurse has thought about the ideas and has organized her thoughts; she knows exactly what she is going to say. She has to think about the voice tonality she should use in order to prevent the wife thinking the nurse is not bothered about the loss.Body language plays an important role and could show that the nurse cares about the situation. The nurse will start thinking about the language she is going to use and ask herself what the wife already knows about it e. g. the husband is ill. The nurse will take the wife through to a private room where it's only them two; by doing this the wife should know that the nurse is going to tell her something terrible, the seating would be a barrier if the seats are too far away from each other; the nurse should sit close to the wife. * Message sent: the nurse has now told the wife about her husband.She has used the c ommunication cycle to encode the information correctly and therefore, said something like â€Å"I'm afraid that your husband passed away last night in his sleep, we did everything we could to save him, we're sorry,† rather than something like â€Å"Your husband died last night,†. The first of which is a correct way of putting it, and the second way is a much more insensitive way of saying it. * Message received: now the wife has to sense the message the nurse has just sent her by hearing the words or looking at the body language. Message decoded: the wife now needs to decode the message or to interpret it. She has to observe the body language and the way the message is expressed by the nurse. * Message understood: at this stage the patient should have understood the message by the nurse should but this does not always happen at the first time and this can be identified from the wife’s reaction and behavior. If this does not happen the cycle needs to start all ov er again. P2 theories of communication/ M1 how communication cycle may be used to communicate sensitive issues. Tuckman’s cycle In 1965, Bruce Tuckman, an educational psychologist, suggested that most groups go through four stages in group interactionas and described them as Forming, Storming, Norming and Performing. He did this after he had observed many small groups in various environments and concluded that all groups went through certain â€Å"stages† before they became optimally effective. Name of stage | Description of stage and scenario| Forming| The first stage is forming; this is an important stage because the forming of the team takes place.This stage is also called â€Å"ice-breaking† because it is a stage where all the team members get to know each other and become friendly, they are unsure about who everybody is and what their roles are. The individual’s behavior is driven by a desire to be accepted by the others, and avoid controversy or con flict. The psychologist, doctor and surgeon should meet and discuss about the situation, sharing informations concerns and questions. | Storming| The second stage is storming; at this stage the individual start to show their real feelings and their personalities too.This is because they start to relax and be comfortable around others in their group. Also others in the group may start to have conflict were they have different opinions about ideas, and they don't agree on others, relationships between members will be made or broken and some may never recover. In extreme cases the team can become stuck in the Storming phaseThe professionals starts questioning themselves what their role and duties in the group are or what they are responsible for. Each professional hould say what their solution is and how long it will take, followed by the risk that will come with it. This is a stage where patience is fundamental as there will be disagreements and they will avoid listening to each other ; this is the reason why it will take time. | Norming| As the team moves out from the storming phase they enter the third stage which is norming; this is when the group starts working as a team after having had their arguments and they start to trust themselves as they accept the vital contribution of each member of the team.The team members know each other better, they may be socializing together, and they are able to ask each other for help. At this stage they all should bring the ideas together and reach a conclusion on what they are going to do. They start working as a team and must agree with the decisions made, and if they do not agree they should at least follow the team to avoid the time being wasted. They need to take in consideration how dangerous the procedure will be. Performing| This is the last stage. Many groups never reach the performing stage. Everyone knows each other well enough to be able to work together, and trusts each other enough to allow independent activit y. There is a high level of accepting others, listening to others, and helping others. Performance is delivered through people working effectively together. The team has come to a conclusion and their plan will be applied soon. A timeline needs to be made |